Privacy Policy

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. We are committed to ensuring the privacy and security of your personal information.

2. Information We Collect

We may collect various types of information from you, including but not limited to:

  • Personal Information: This may include your name, email address, postal address, phone number, and other information you provide during the registration or checkout process.

  • Payment Information: We collect payment-related information when you make a purchase on our website, including credit/debit card details and billing information. However, please note that we do not store complete payment card information; such data is securely processed by our third-party payment processors.

  • Browsing Information: We collect non-personal information such as IP addresses, browser type, device type, operating system, and browsing behaviour on our website. This helps us improve our website's functionality and user experience.

3. How We Use Your Information

We may use your information for various purposes, including:

  • Order Processing: To process and fulfil your orders, communicate order updates, and provide customer support.

  • Personalisation: To tailor your experience on our website and recommend products based on your browsing and purchasing history.

  • Communication: To send you updates, newsletters, promotions, and other relevant information about our products and services. You can opt out of these communications at any time.

  • Analytics: To analyze website usage and performance, gather insights, and improve our services.

  • Legal Compliance: To comply with legal obligations, respond to legal requests, and protect our rights and interests.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:

  • Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are bound by strict confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

  • Legal and Safety Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also share information to protect our rights, privacy, safety, or property or that of others.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. As such, we cannot ensure the absolute security of your information.

6. Your Choices

You have the right to:

  • Access, correct, update, or delete your personal information by contacting us.

  • Opt out of marketing communications.

  • Withdraw any consent you've provided for processing your information.

  • Request information about our data processing practices.

7. Children's Privacy

innerlinks does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any personal information on our website.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of the policy indicates when the most recent changes were made. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

By using our website, you consent to the practices outlined in this Privacy Policy.

This Privacy Policy is effective as of the date mentioned above and replaces any earlier version.